Recent Water Damage Posts

You Can Keep Heavy Rains From Damaging Your Home | SERVPRO® of Hyde Park/Roslindale

6/10/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Hyde Park/Roslindale today.

Water damage to your home can come from expected and unexpected sources. If you’re like most homeowners, you probably know that natural disasters (like flash floods) and home accidents (like plumbing failures) can cause water damage.

But have you thought about the damage heavy rains can do?

Heavy rains might not have been at the top of your list of water damage causes. But it can be a real problem for homeowners, and it’s common.

Drenching rainstorms are a common prediction during spring and summer forecasts. If your home is not properly maintained, these rains can cause costly damage.

Water Damage Is a Common Hazard

If you have to file a claim for water damage, you’ll be in good company. One in every 50 Americans will also be filing a claim this year. Depending on your neighborhood, that means several people you know may file a claim soon.

You can’t avoid all water damage hazards. Flash flooding can’t always be predicted and can cause serious damage to entire neighborhoods and communities.

But sometimes, homeowners can avoid the damage caused by heavy rains if they take the right steps.

<h2your-home-safe-during-heavy-rains">Keep Your Home Safe During Heavy Rains

We see many water-damaged homes, so our teams have valuable insights into how you can protect your home from suffering water damage. Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Knowing how your yard drains (and how it works with your home) is vital. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Choose to landscape your yard thoughtfully. Many people choose plants and flowers because they like the aesthetic they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and bushes can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time 857-399-9797 to learn more about us and how we can help you restore your home to its original state.

Planning Ahead in Case of a Burst Pipe | SERVPRO® of Hyde Park/Roslindale

12/14/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Roslindale/Hyde Park

Burst pipes are something that can happen when you least expect it, causing serious damage in a brief amount of time. While there is no way to know when a pipe may burst, knowing what to do in the event that one does can help you act quickly to mitigate the damage that the water can cause.

In a perfect world, water damage would be a rare occurrence—but many people are surprised to find out how often it occurs. Every year, one in 50 homes will experience some type of water damage, but a plan can significantly lessen the impact that it has.

Having a Plan in the Event a Pipe Bursts in Your Home

Shut off your water main. When a pipe bursts in your home, in some situations, it can continue pouring water into the area, creating even more damage. If it is safe to do so, shutting off your water main can reduce the overall damages that are caused.

Shut off your electricity. Water and electricity definitely do not mix, so if you are able to get to your circuit breaker to cut your electricity off safely, it is wise to do so. This will ensure that if water comes in contact with outlets or appliances, there is not a shock or fire hazard.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available 247 so you never have to wait for a call back when you report your damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If the weather permits and it is safe to do so, increasing the airflow around water damage by opening windows and doors can speed up the drying time by encouraging evaporation.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time 857-399-9797 to learn more about our restoration services.

Our Water Damage Process

9/22/2020 (Permalink)

wet floor mats in entry of building Being proactive can save you time and money

Every situation is different and may require a unique solution. However, the general process is always the same!

Step 1: Emergency Contact

We are always available for you in the event of a water emergency. When you call in, no matter the day or time someone will return your call. The main goal during the initial contact is to understand what is going on so we can dispatch someone to your home or business as soon as possible.

Step 2: Inspection and Assess Damage

When we arrive on site our goal is to know what caused the damage if it is not apparent. This way we can have the issue addressed. The damage may require a third party to be involved (ie. plumber). You may contact your own contractor we are also happy to provide a few recommendations. Once we know what has caused the damage we can continue move on to the next step!

Step 3: Water Removal/ Water Extraction

A licensed technician will use specialized water extraction equipment to remove water from your home. Removal and extraction may result in removal of flooring depending on the type of water damage (ie. sewage back up). Our technicians will document and removal items that cannot be restored.

Step 4: Drying and Dehumidification

We will place machines in your home or business to ensure the space is dry and prevent the possible growth of mold. The average run time for drying machines is between 3-5 days. Of course, it may be more or less depending on the extent of the water damage to your property. It is important that you not unplug or move the equipment from where they were placed by the technician to ensure the space dries properly.

Step 5: Cleaning and Repair

Our technicians will clean the affected area and neighboring areas with anti-microbial cleaning products to prevent the possible growth of mold. We ensure we clean every crack and crevice!

Step 6: Restoration

In all, the first few steps my take place upon the first to second visit. The remaining steps will depend on the extent of the damage. In situations where we are working with your insurance carrier we will happily communicate with your adjuster directly to keep the work moving smoothly so restoration can begin as soon as possible. For questions please do not hesitate to call our office at 857-399-9797!

How Can I Check for Water Damage in My Home? | SERVPRO® of Hyde Park/Roslindale

9/18/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Hyde Park/Roslindale, we are your local water restoration experts.

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert 857-399-9797.

One Stop Disaster Cleanup

4/13/2020 (Permalink)

image of drying equipment in pre school we are ready to help!

If you are looking for a company that can do it all when you have water, fire, mold or biohazard loss look no further because SERVPRO of Mattapan/Hyde Park has you covered. We are open to work with you directly and/or with insurance companies if you choose to put in a claim.


During the remediation process if there is water damage entails extracting standing water if any and placing professional grade drying material to ensure the materials (dry wall, hardwood etc.) are completely dry to prevent the possible growth of mold. If there is fire damage our team will remove the affect area, most times it is wet from putting out the fire. If there are contaminants (sewage, plumbing back flow, etc.) our crew will use hospital grade material to remove and disinfect the whole premise. Once affected materials are removed, anti microbial agents are applied throughout the area. Lastly we apply drying equipment to ensure affected materials dry thoroughly.


Our team has the capability to put your business or home back to pre damage condition with our construction team. We are one of the few businesses that can see a job through from start to finish. Our construction team has more than 20 years of construction experience and they are happy to work with our customers to get their home or business back to pre damage condition or better. Give us an opportunity and our team will not disappoint!

Call SERVPRO of Mattapan/Hyde Park today if you are facing a water damage issue in your home or business! We are available 24/7/365

#Massachusetts #Sewage #Bacteria #AlwaysOpen #LocalBusiness

Your Business is Flooded. Now what?

3/2/2020 (Permalink)

green air mover and dehumidifers placed in restaurant We are available 24/7 to help business and residents at time of loss!

If your business has been affected by flood the most important thing you can do is act quickly to reduce the level of damage and try to contain recovery costs. If no one is injured the first thing you want to do is call your insurance company.  Then do the following:

Be Safe

Make sure your building is safe before you enter. Do a quick assessment of the exterior of the building to see if there are any structural damages. You should also check for possible electrical hazards. The safest thing you can do is to turn off the power if possible. Since there is the potential for electrocution if electricity is still running make sure you are wearing protective gear as you walk through the property.

Be Quick

Time is of the essence when dealing with standing water. It takes less than 48hours for mold to grow and spread. For this reason you want to quickly remove the excess water. Open windows and use air movers to help with drying. You then want to ensure there are no pockets of concealed water – either under carpet or on water absorbing material (ie. concrete).  If flood is laden with bacteria or chemicals do not try to clean on your own get a professional like SERVPRO Mattapan & Hyde Park involved.

If you have suffered a flood or other water disaster at your home or business, call SERVPRO of Mattapan & Hyde Park 857-399-9797

Be Thorough

Make sure you document everything! Take a picture of the damaged condition and anything you are throwing out. This will be important for the recovery process with your insurance company.

If all of this seems like a lot of work that you are not ready or do not have the time to take on do not worry! SERVPRO of Mattapan & Hyde Park can ease the stress and complete the entire process for you. All we need is your insurance carrier name and your claim number and we will take care of the rest. We are here for you during this time of need and our trained technicians will make the damage look “Like it never even happened.”

Common Water Damage Causes

1/27/2020 (Permalink)

water flood caused by plumbing issues. multiple images showing at least Flood from plumbing issues in a commercial building in Boston, MA.


Household appliances such as a dishwasher, washing machine and refrigerators can malfunction and cause water damage. Review the factory recommended replacement time to avoid damages due to wear and tear. The older the appliance is the more susceptible the pipes and hose are to deterioration. Many of these appliances come with a limited warranty if the appliance is faulty before the warranty is up. Keep a log and include each appliances recommended life cycle so you know when it is time to replace or schedule a maintenance check up for the appliance.

Leaking Pipes

Drains, toilets, and sinks can get backed up and blocked. This blockage creates pressure in the pipe which ultimately leads to the pipe bursting or leaking. If you have a garbage disposal it is wise to have someone look at it if it is not working properly as they are common causes of water damage as well. Set a reminder for you to check all pipes in the home and try your best to replace old rusty pipes because they are more prone to leaking. It’s harder to detect if there is a pipe leak if the pipes are covered by a wall or other items. In this case the only way to know is once there is build up and the surface shows the water markings.


Heating, Ventilating, and air conditioning unit are also a common cause of water damage. When not maintained properly they can cause water build up. When the moister settles and cools it can interact with mold spores in any of the HVAC units and cause mold to grow.

What should you do after water leak?

The first thing you should do is see if it is possible to find the source of the water damage. That way you can either turn off the water or try to minimize the damage. Second, you will want to contact a water damage remediation company like us. You do not want to delay the steps above because the longer water sits the higher the changes of mold developing. If water has been sitting for more that 48hrs chances are mold is growing. By contacting a professional like SERVPRO of Mattapan and Hyde Park you will ensure that the water is extracted, your property is dried, and mold is prevented. Lastly, contact your insurance company to see if you have coverage for the damaged property.

Call us today for more information: 857-399-9797

Don't Ignore Your Crawl Space

1/27/2020 (Permalink)

crwal space flooded with 2 feet of water after heavy rain Crawl space in Boston home flooded after heavy rain

A crawl space is a small space below your home that some contractors use to place wiring and plumbing. A lot of times this area is neglected by homes owners either because it’s an inconvenient space (small and dark) or they simply do not realize they have a crawl space. The issue with ignoring this space is that it is very susceptible to damages (for example: water, mold, rodent infestation). 

It is common for a crawl space to be flooded by water after heavy rain fall or if a pipe is damaged for whatever reason. Because a crawl space is usually small and dark moister can settle and cause the growth of mold spores which eventually spread throughout the area. The septic tank can also overflow and cause raw sewage to spew into crawl space.

In all, it is very important, if you have a crawl space, that you keep the area clean and have a plan in the event you discover water damage, mold growth, animal infestation and/or raw sewage in the space. You should start by knowing who the professionals are!

Contact SERVPRO of Mattapan & Hyde Park today 857-399-9797 and we can answer any questions and help in the event of an emergency.