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A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Hyde Park/Roslindale

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Hyde Park/Roslindale is your local water & storm restoration expert. We will get the job done right, contact us today.

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

  • When storms involve heavy rain, stay inside and away from low-lying parts of properties.
  • Always have an evacuation plan for floods and be sure your family is aware of it.
  • Avoid trying to cross floodwater, whether in a vehicle or on foot.
  • Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
  • Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 857-399-9797 to learn more about our services or to report damage to your property.

Practicing Fire Safety This Holiday Season | SERVPRO® of Hyde Park/Roslindale

11/19/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Cambridge/Belmont will be here to help.

The holiday season always arrives rapidly, and as we get our homes and ourselves ready to celebrate, it is still important to keep the importance of fire safety in focus. Winter is the peak of fires in the home according to the Red Cross, partially because of the risky activities that occur primarily in the wintertime.

Cooking is always a concern, but winter also brings about the concerns of heating and decoration that are not present at other times of the year. Do not give fires the opportunity to spark by focusing on fire safety as you celebrate the best of winter.

Wintertime Tips for Fire Prevention

Keep safe when cooking. The top cause of house fires is cooking at any time of year, but more people tend to prepare large meals and increase the frequency of their baking when it is cold outside. It is wise to practice fire safety each time you cook, keeping a fire extinguisher nearby and keeping flammable items at least three feet from the stove. Make sure children and pets are not allowed near open flames in the kitchen as well.

Heat the house with proper precautions. Many people make use of space heaters and fireplaces to supplement their home’s heating system, but it is important that you always use these tools with caution. Space heaters should always cut off if they get too hot or tip over, and should never be used on carpet or near flammable items. If you use a fireplace, be sure to get your chimney inspected every year and never allow a fire to burn unattended.

Decorate with care. The decorations commonly associated with Christmas, such as trees and lights, present an electrical hazard if they are not installed correctly. Christmas tree fires due to electricity are extremely common, often as a result of the lights being plugged in improperly. Make sure to not overload outlets or power cables, and never use decorations with frayed wiring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today 857-399-9797. 

Why Our “Restore First” Mentality Is Best for Customers | SERVPRO® of Hyde Park/Roslindale

10/23/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Hyde Park/Roslindale.

If your home sustains damage for any reason, it can be a frustrating and fraught time for your entire family. There are many emotions that people will cycle through after a fire or other disaster, and having to go through the process of handling the damage can further complicate the recovery process.

While there are always difficulties to consider throughout the recovery period, having a good restoration company on your side can truly make all the difference.

We will work with you and your insurance company to make the entire procedure as seamless as possible, and with our restoration-first mentality, we will do our best to preserve your belongings so you do not have to replace them.

How Our Restoration-First Mentality Helps Our Clients

We can help you save money on your insurance. Homeowners insurance is designed to help you cover the cost of losses in case of many types of damage, but filing a claim can also raise your premium tremendously. In the event of water damage, for example, the average claim is over $10,000. We can help lower the cost you have to claim with insurance by restoring objects where possible.

We can protect your sentimental items. We have invested in some of the most advanced restoration equipment available to us, which is what enables us to save items that may seem like a lost cause. In the past, we have been able to restore irreplaceable objects such as family photos, documents and art, as well as valuables such as electronics. Some things can’t be replicated, which is why we do our best to keep these sentimental objects intact.

We make sure your home feels like home again. As we have helped many people in the community with losses and damage, we understand all the complex emotions involved. To help make the return home easier, we focus primarily on restoring your house to its pre-damaged state and placing your belongings just how they were before the damage occurred. This will help your house feel like home again so your family can focus on healing.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today 857-399-9797 to learn more.

Preparing your home and business for the cold season

9/22/2020 (Permalink)

leaves turning orange in city of Boston Prepare your home or business for cold weather before the cold gets here

If you are a Boston resident or property owner you know that the winter is unpredictable. Some years we barely get snow and the temperatures are fairly mild. While other years it is frigid with howling winds and never ending snow storms.

No matter what kind of winter is in the cards for us this year, as a property owner you should be prepared. You should not wait until winter is upon us to prepare your property. The time is now, before the fall! During this time you should be making repairs and doing preventative maintenance.

Some areas to consider:

Gutters

Clean and repair the gutter before the temperature drops. Seal leaking caps and if you can add a gutter cover to prevent debris build up. Consider investing in a gutter heating cable. This will help prevent ice dams. 

Windows and walk ways

Check your windows to make sure there are not any air leaks or excessive condensation build up. Most windows are believed to have a life cycle of 20yrs check your windows to ensure they are not at or nearing the end of their cycle. Check your walk way for any major cracks that will need to be repaired.  Pay attention to seams as well.

Boiler Room

Boilers should be serviced once a year by an engineer. The most important part of winterizing is ensuring buildings boiler will operate throughout the long winter. Ensure the pipes are well insulated as extreme cold weather can cause the boiler to shut off - which can result in frozen pipes.

HVAC

Check and replace air filters if necessary. Turn your system on to ensure it is functioning properly. Like a car idleness is not good. Run the heating unit a few weeks before temperatures start to drop to keep it working properly.

Water faucets and water lines

Drain outdoor water faucets and water lines to make sure there is no sitting water. If there is water in the water lines it can freeze in cold temperatures and cause damage to the water line and faucets.

Roof

Roofs typically have a 12 year life span. You can usually do a visual test of your roof to get a better idea of its current condition. Repair or replace any missing shingles. An added benefit of updating your roof is an insurance discount for newly replaced roof!

Fix crack in concrete and asphalt

Water is easily absorbed by concrete given the nature of the materials. If there are large cracks make sure you fill them in because salt during snowy season causes damage.

Whether you are a home owner or a property manager it is important to be proactive so you prevent possible damages to your property. Losses will happen but if you use preventative measures you can possibly help minimize the level of damage thus lowering the amount of money needed to repair/replace your property.

If your business or home experiences a loss give us a call! We are here to help 24/7 857-399-9797

Our Water Damage Process

9/22/2020 (Permalink)

wet floor mats in entry of building Being proactive can save you time and money

Every situation is different and may require a unique solution. However, the general process is always the same!

Step 1: Emergency Contact

We are always available for you in the event of a water emergency. When you call in, no matter the day or time someone will return your call. The main goal during the initial contact is to understand what is going on so we can dispatch someone to your home or business as soon as possible.

Step 2: Inspection and Assess Damage

When we arrive on site our goal is to know what caused the damage if it is not apparent. This way we can have the issue addressed. The damage may require a third party to be involved (ie. plumber). You may contact your own contractor we are also happy to provide a few recommendations. Once we know what has caused the damage we can continue move on to the next step!

Step 3: Water Removal/ Water Extraction

A licensed technician will use specialized water extraction equipment to remove water from your home. Removal and extraction may result in removal of flooring depending on the type of water damage (ie. sewage back up). Our technicians will document and removal items that cannot be restored.

Step 4: Drying and Dehumidification

We will place machines in your home or business to ensure the space is dry and prevent the possible growth of mold. The average run time for drying machines is between 3-5 days. Of course, it may be more or less depending on the extent of the water damage to your property. It is important that you not unplug or move the equipment from where they were placed by the technician to ensure the space dries properly.

Step 5: Cleaning and Repair

Our technicians will clean the affected area and neighboring areas with anti-microbial cleaning products to prevent the possible growth of mold. We ensure we clean every crack and crevice!

Step 6: Restoration

In all, the first few steps my take place upon the first to second visit. The remaining steps will depend on the extent of the damage. In situations where we are working with your insurance carrier we will happily communicate with your adjuster directly to keep the work moving smoothly so restoration can begin as soon as possible. For questions please do not hesitate to call our office at 857-399-9797!

How Can I Check for Water Damage in My Home? | SERVPRO® of Hyde Park/Roslindale

9/18/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Hyde Park/Roslindale, we are your local water restoration experts.

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert 857-399-9797.

What Sets Our Storm Restoration Methods Apart?

9/1/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Roslindale/Hyde Park to set up an appointment.

Severe weather is a powerful thing, and it can cause significant damage to homes, property and businesses. In recent years, the cost of treating storm damage has continued to rise nationwide, but not treating it can lead to much larger problems with your structures later on.

Choosing the right restoration company is one of the most important things you can do if you have sustained storm damage. They will be responsible for taking care of your building and belongings, as well as making sure that every aspect of the damage is thoroughly handled.

Picking the right company for the job will provide you with great peace of mind and ensure that any damage is properly addressed.

Why We Have Become Leaders in Storm Restoration

Our reputation has been earned over time. We are proud to be not only a member of the local community but also to be considered a leader in the restoration industry as a whole. We have worked hard to earn our reputation, and we are proud of it. After disasters, there are many scams afoot that take advantage of those who are vulnerable, but when you trust us, you can be certain you are getting the best in the business.

Our resources allow us to take on more jobs. If there is a large area that is impacted by a storm, you do not want a company that is struggling to keep up with demand to be in charge of your restoration. Thanks to our national partners, we can handle disasters that are any size with the same service and expertise we always do. When there is a large storm, we can call for backup in the way of extra resources and workforce to handle the issues.

Our emergency response is truly 247. Severe weather never takes a day off, so we won’t either. You can call us 24 hours a day, 365 days a year to report your damage and receive exceptional service, so as soon as you discover you need us, we can be there. No matter what time you discover you have received damage, you can call us and be certain you will receive a rapid response from our expert technicians.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Smoke & Soot - How to handle

7/31/2020 (Permalink)

flames against black background Smoke and Soot will cause a lot of damage - Call us for help

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:


  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Roslindale/Hyde Park will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber


  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood


  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire


  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (857) 399-9797

Most Common Causes of Fire in the Workplace

7/31/2020 (Permalink)

fire and smoke in stairwell of building Be aware of possible fire hazards in the work place

Electrical Fires

Over 25% of all fires are linked to a malfunction of either a piece of electrical equipment, wiring, or both. Electricity is a common source of ignition for major fires. One way to avoid problems with electrical fires is to establish an electrical safety program.

All employees should be thoroughly familiar with the safety procedures for their particular jobs. To maximize his or her own safety, an employee should always use tools and equipment properly. Extension cords must be inspected before use, and those found questionable, removed from service and properly tagged. Damage or inadequate maintenance can cause equipment to deteriorate, resulting in unsafe conditions.

Flammable and Combustible Materials

There are thousands of chemicals in use in the modern American workplace. One of the most prevalent dangers of these chemicals is their flammability or combustibility. Improper handling of flammable materials brings a great risk of fire. When a flammable liquid is spilled, vapors begin to form immediately. It is the vapors that will ignite, and which pose the greater danger.

Flammable liquid spill cleanup should begin immediately. Vapors will continue to build until the liquid is removed, and they can be ignited by a variety of sources in the average workplace. The best way to avoid fire caused by these materials is to follow all OSHA guidelines when dealing with flammables.

Human Error

The most common reason for a sprinkler system failure is human error. Often times the water supply was turned off at the time of the fire. The success of fire prevention strategies depends primarily on pre-planning, preparation, equipment quality, and the readiness of personnel. Employees and loss prevention practitioners must be knowledgeable about the proper use of extinguishers. If the wrong extinguisher is used, a fire may become more serious.

General Negligence

Negligence is another common cause of fire in the workplace. It’s slightly different from fires caused by human error. Negligence occurs when an employee does not follow established procedures and knowingly undertakes an activity that is a potential fire hazard.

Fire caused by negligence can be the result of:

  • Hot surfaces too close to heating equipment
  • Open flame that’s not properly located or protected
  • Not following smoking restrictions or careless disposal of butts, ashes, and matches

Good common sense, self awareness, and close adherence to policy are a great way to avoid fires caused by general negligence. Posting fire safety signs in common areas is another way to keep fire safety at top of mind.

 Arson

The premise behind arson prevention, like other prevention programs, is to address the opportunity to commit the crime. Arsonists, like other criminals, typically prefer to start fires in locations that are secluded or hidden. Prevention programs often suggest improving the surveillance in these areas by lighting the area, removing visual obstructions to natural observation, and moving the targets such as dumpsters.

If your company, please call SERVPRO of Roslindale/Hyde Park 857-399-9797 to assist you with the cleanup.

Heavy Rain & Back Ups

7/31/2020 (Permalink)

City sewage diagram in wet and dry seasons City Sewage Diagram

The heavy rains that occurred in the Boston area caused not only flooding but also many sewage back- ups. The town & cities sewage system gets overwhelmed causing the sewage to flow into basements through toilets and sinks. When a storm drain suffers a partial or complete blockage, rain water gets trapped in the pipes and must go somewhere. Unfortunately, the only exit point is the pipe servicing your home that connects to the sewer line. With nowhere left to go it goes up through your pipe, pushing whatever refuse and filth it’s carrying into your basement and other areas of your home. Contact your local plumber to install a backwater valve to prevent this from happening to you! If your basement gets flooded or has sewage issues, please call SERVPRO of Roslindale/Hyde Park (857) 399-9797 to assist you.

Did you know that SERVPRO of Roslindale/Hyde Park also helps Commercial and Industrial customers?