Recent Why SERVPRO Posts

Mattapan Mold Damage Can Happen in Many Areas

7/27/2022 (Permalink)

mold damage in the corner of a room SERVPRO in Mattapan is your local mold damage remediation expert. Contact us today should you have any damage.

SERVPRO Removes Mold Damage in Your Home

Many mistakenly believe that mold growth will go away naturally or that these organisms do not threaten a residence. There are several ways that developing colonies can impact your life, including:

  • Structural Damage
  • Unpleasant Living Conditions
  • Harsh Malodors
  • Continual Spore Spreading
  • Moist Environments

Mattapan mold damage is a continual threat in the area with how homes contend with humidity and groundwater concerns throughout the year. It is essential to know where to look to find possible mold growth.

Where is the Mold Damage in Your Home?

Mold colonies are not always out in the open, nor are they always easily seen or identified. Knowing where they are most likely to form and appear can allow you to be more attentive and observant in these areas for environmental or aesthetic changes that might signal a need for mold inspections. Common places to find microbial threats include:

  • Basement - The basement is a crucial area to find mold because it tends to stay damp, is away from direct sun exposure, and provides direct access to the rest of the house through the subflooring. 
  • Attic - When the roof allows water or flood penetration, the entire attic can be moist and capable of supporting mold.
  • Bathroom - Steam, overflows, spills, persistent moist conditions, and poor ventilation make a bathroom susceptible to mold growth.
  • Kitchen - The kitchen contends with steam, spills, and possible water leaks. Moisture of this nature over time can create an environment for mold. 
  • Crawlspace - This designed space beneath the main floor of your home might safeguard the residence from threats of flooding, but moisture and pooling water can create ideal conditions for mold development. 

Containing the Mold Damage

Among the chief priorities of responding technicians when active mold scenarios are underway is containing the affected areas. Spores continually maneuver to find new hosting materials and susceptible surfaces for colonization, so physical barriers and filtration equipment combine to stop the movement of these damaging spores to areas beyond the present work zone. Plastic sheeting and temporary wall systems are among the most direct containment approaches, sealing over vents and returns for the HVAC system. 

Mold Colony Removal Solutions

There are several ways that our SERVPRO team can remove active mold organisms from a household. Using organic materials like drywall and flooring as a host for the colonies, the approach for remediation varies based on the condition of the affected material and the severity of the infestation. Surface cleaning is the preferred approach with antimicrobial products, but this is not always feasible when more aggressive methods like soda blasting or demolition are necessary. 

Lingering Odors Must Get Removed

Musty odors are a typical product of active mold threats, making them one of the more challenging conditions to overcome when remediation gets underway. These malodors spread considerably from the colony, which can be beneficial in identifying active threats but formidable when neutralizing these smells through the cleanup and restoration processes. We have powerful deodorants and counteractant products before deploying neutralizing equipment like foggers or hydroxyl machines.

Repairs and Reconstruction Services 

One of the advantages of choosing a team that is already equipped with IICRC certifications and a general contractor license is being able to manage the entire needs of the property, starting with the mitigation. An essential task of our licensed contractors is preventing recurrences of mold damage, which means repairing structural vulnerabilities that allow moisture penetration or the needed repairs to improve structural integrity after prolonged mold exposures. 

With the underappreciated threat of Mattapan mold damage events, we can identify developing microbial colonies and perform necessary remediation to resolve it. We work quickly from the time you first call through the removal and recovery processes. Give our SERVPRO of Hyde Park / Roslindale team a call today at (857) 399-9797.

Mattapan Mold Damage Can Happen in Many Areas

6/28/2022 (Permalink)

mold damage in the corner of a room SERVPRO in Mattapan is your local mold damage remediation expert. Contact us today should you have any damage.

SERVPRO Removes Mold Damage in Your Home

Many mistakenly believe that mold growth will go away naturally or that these organisms do not threaten a residence. There are several ways that developing colonies can impact your life, including:

  • Structural Damage
  • Unpleasant Living Conditions
  • Harsh Malodors
  • Continual Spore Spreading
  • Moist Environments

Mattapan mold damage is a continual threat in the area with how homes contend with humidity and groundwater concerns throughout the year. It is essential to know where to look to find possible mold growth.

Where is the Mold Damage in Your Home?

Mold colonies are not always out in the open, nor are they always easily seen or identified. Knowing where they are most likely to form and appear can allow you to be more attentive and observant in these areas for environmental or aesthetic changes that might signal a need for mold inspections. Common places to find microbial threats include:

  • Basement - The basement is a crucial area to find mold because it tends to stay damp, is away from direct sun exposure, and provides direct access to the rest of the house through the subflooring. 
  • Attic - When the roof allows water or flood penetration, the entire attic can be moist and capable of supporting mold.
  • Bathroom - Steam, overflows, spills, persistent moist conditions, and poor ventilation make a bathroom susceptible to mold growth.
  • Kitchen - The kitchen contends with steam, spills, and possible water leaks. Moisture of this nature over time can create an environment for mold. 
  • Crawlspace - This designed space beneath the main floor of your home might safeguard the residence from threats of flooding, but moisture and pooling water can create ideal conditions for mold development. 

Containing the Mold Damage

Among the chief priorities of responding technicians when active mold scenarios are underway is containing the affected areas. Spores continually maneuver to find new hosting materials and susceptible surfaces for colonization, so physical barriers and filtration equipment combine to stop the movement of these damaging spores to areas beyond the present work zone. Plastic sheeting and temporary wall systems are among the most direct containment approaches, sealing over vents and returns for the HVAC system. 

Mold Colony Removal Solutions

There are several ways that our SERVPRO team can remove active mold organisms from a household. Using organic materials like drywall and flooring as a host for the colonies, the approach for remediation varies based on the condition of the affected material and the severity of the infestation. Surface cleaning is the preferred approach with antimicrobial products, but this is not always feasible when more aggressive methods like soda blasting or demolition are necessary. 

Lingering Odors Must Get Removed

Musty odors are a typical product of active mold threats, making them one of the more challenging conditions to overcome when remediation gets underway. These malodors spread considerably from the colony, which can be beneficial in identifying active threats but formidable when neutralizing these smells through the cleanup and restoration processes. We have powerful deodorants and counteractant products before deploying neutralizing equipment like foggers or hydroxyl machines.

Repairs and Reconstruction Services 

One of the advantages of choosing a team that is already equipped with IICRC certifications and a general contractor license is being able to manage the entire needs of the property, starting with the mitigation. An essential task of our licensed contractors is preventing recurrences of mold damage, which means repairing structural vulnerabilities that allow moisture penetration or the needed repairs to improve structural integrity after prolonged mold exposures. 

With the underappreciated threat of Mattapan mold damage events, we can identify developing microbial colonies and perform necessary remediation to resolve it. We work quickly from the time you first call through the removal and recovery processes. Give our SERVPRO of Hyde Park / Roslindale team a call today at (857) 399-9797.

Why So Many Choose SERVPRO

3/22/2022 (Permalink)

tech in white protection suit applying protective material to a space Call us today for more information regarding our services - 617-903-5055

Why so many choose SERVPRO

It's more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  

Qualified

We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”

Immediate

Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Hyde Park/Roslindale team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-903-5055. We serve ALL - businesses, home owners, property managers and tenants in the Hyde Park/Roslindale area. ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.

SERVPRO Hyde Park/Roslindale - Your One Stop Shop

3/22/2022 (Permalink)

technician checking stud and frame in house We are able to help dry your place and put it back to pre loss conditions. "Like it never even happened."

Here at SERVPRO of Hyde Park/Roslindale our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need your home to be put back to the way it was before the damage (reconstruction). This will ultimately allow you to keep your costs down since you are only working with one contractor. 

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back. You can be rest assured that with SERVPRO of Hyde Park/Roslindale you will receive quality work every time.

We always seek customer satisfaction prior to installation, midway, then at completion. All completed work is reviewed by one of the assigned project managers to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 857-399-9797

The Silent Business Partner You Didn’t Know You Needed | SERVPRO® of Hyde Park/Roslindale

3/17/2022 (Permalink)

a workspace and cubicle showing signs of water damage SERVPRO of Hyde Park/Roslindale are your local commercial restoration experts. Contact us today should you experience any damage.

Owning a business of your own can be a lot of work! We understand that it takes every ounce of dedication to ensure that your company is successful. So, if a major disruption happens, it can truly be devastating as well as chaotic for you personally.

You should know that just because you are alone in running a business doesn’t mean you are alone in dealing with emergencies. You have a partner in SERVPRO of Hyde Park/Roslindale. We want to see you succeed, and we will work to get you prepared and back on your feet.

Large loss recovery. Fires, storms and flooding are the top causes of financial losses. This can cause major damages to any business, and even more so if you don’t react quick enough. That’s why we are available 247 so that you can count on us any time of the day or night!

Emergency Ready Plan. Your best defense is preparation. Any and every business needs an emergency plan, and we’re here to help you implement one. We will work to create an optimized plan for your company, outlining the specifics of what to do in an emergency and how to do it.

Cleaning of All Kinds. We offer more than simply the general carpet cleaning that you might be thinking of! We also providing specialty cleaning services like biohazard removal. We can find a solution for any kind of mess, because we’ve been in the industry for a long time and we know what to expect.

Restoration Services. Storms bring floodwaters, fires can spark in the kitchen and pipes may burst sometimes! No matter what kind of disaster has taken hold of your business, they will all require cleanup and restoration services of some kind. We can assure you that with SERVPRO of Hyde Park we will have your business back to preloss condition in no time.

Industry Specialization. There’s no commercial enterprise that we can’t help! We have trained our technicians on every in and out that accompanies commercial properties. No matter what type of special needs your place may have, we have you covered. We will also do our best to enclose our work area, in hopes of not disrupting your regular business operations.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

One Less Thing to Worry About

3/17/2022 (Permalink)

image of home insurance claim application Let us help you during this difficult time.

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Hyde Park/Roslindale will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Hyde Park/Roslindale 857-399-9797 we are available 24/7.

Put a Plan Together for Winter Storms and Extreme Weather | SERVPRO® of Hyde Park/Roslindale

11/22/2021 (Permalink)

a close-up image of a car and tire moving through snow If winter weather should bring damage to your home or business, contact SERVPRO of Hyde Park/Roslindale for fast, restorative solutions.

The latter part of the year is busy. Thanksgiving and Christmas holidays are approaching, and you may simply look forward to the new year and a fresh start!

The one thing we want to remind you of is the importance of safety during potentially hazardous winter weather. Massachusetts has cold winters with abundant snow. It’s best to be prepared before the weather arrives.

Let’s take a look at a few items you need to keep in mind as winter storms are on the horizon.

Keep the Family Safe

Family safety tops the list, and that’s no surprise. Ensure your family has an emergency action plan so you can communicate and stay in touch during a winter weather emergency. This will reduce fear and promote action in the face of a winter weather emergency.

Step one is creating an emergency action plan, and step two is making sure your vehicle is winterized prior to cold weather arriving. Make sure all fluid levels are topped off and proper anti-icing precautions are taken. Keep an ice scrapper in the car for frost and snow, and put extra clothes and blankets in the truck in case you get stranded and have to wait for help in your car.

Keep Your Home Safe

Frozen pipes are a serious risk in the winter for homeowners. Knowing how to prevent them can save money and a considerable amount of anxiety!

Make sure all sources of heat are properly maintained before the winter. This includes furnaces, kerosene and other portable heaters.

If you use wood or coal, make sure your chimneys are unobstructed and free of creosote and ash. Make sure to have an adequate supply of fuel to see you through an extended winter storm. Be sure to follow all safety procedures when using kerosene, wood or coal.

If you feel particularly industrious, consider installing storm windows or coating windows with extra insulation from the inside to increase the “R” value and keep more of the heat on the inside.

Keep Your Pets Safe

Domesticated animals should be brought inside during the winter months. Very few breeds of animals can tolerate winter weather, much less extreme winter weather and storms.

Ensure your pets have a place they can be comfortable during extended cold weather. If you own livestock or horses, make sure they have a shelter from the elements and a steady supply of food and unfrozen water.

Watch for Melts and Flooding

Melting snow and ice can produce dangerous floods, putting people, homes and pets in danger. Always stay informed using local emergency alerts, and be cautious as the weather warms and ice and snow begin to melt.

If winter weather should bring damage or flooding to your home or business, contact SERVPRO for fast, restorative solutions.

Here’s How to Find a Restoration Provider You Can Trust | SERVPRO® of Hyde Park/Roslindale

11/13/2021 (Permalink)

three green SERVPRO trucks lined up on a side street You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Hyde Park/Roslindale

When an emergency strikes, it causes chaos. It doesn’t make any difference how the disaster occurred, all that matters is you find a local reputable restoration company that can restore your property to pre-disaster condition.

When that time comes, you’re going to be in a situation where you have to make a decision quickly, as you decide what company is going to get your business and handle your restoration.

Keep these points in mind when evaluating a partnership with a restoration company:

Are They Legit?

Keep in mind that not everyone who shows up after a disaster has the best of intentions. Unfortunately, major storms and disaster situations bring scammers to your area who try to rip you off for money when you’re most at risk, deliver nothing and then disappear.

We have been part of the national landscape for over 50 years. You don’t get that kind of longevity without satisfied customers.

National brands like the PGA Tour trust us with their disaster needs. We provide high-quality service to maintain their affiliated facilities.

Can They Act Fast?

When disaster strikes, there’s no time to waste. You have got to reach someone right away so resources can be mobilized and your restoration can begin. Even a small delay can lead to more damage and costs.

That’s why we’re on call 24 hours a day to respond to your emergency situation.

Does They Have Access to National Resources?

SERVPRO of Hyde Park/Roslindale is locally owned and operated, which means there’s always a team right here in Cambridge ready to act. But if major storms come and a surge of activity is at hand, your local franchise is supported by the full, coast-to-coast network of SERVPRO franchises.

This means when trouble hits, we’ll be sending in a surge of help and powerful tools to make sure every local homeowner in need gets the service and attention they deserve.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Signs of Water Damage in the Basement | SERVPRO® of Roslindale/Hyde Park

6/15/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Roslindale/Hyde Park is a full restoration company. Our restoration experts are on call 24/7 and ready to help.

Many homeowners find their basement to be a great resource. It’s very utilitarian, serving as everything from a storm shelter to a bonus bedroom to some much-needed storage space.

Basements, however, have an inherent issue: They’re dug into the ground, which means they’re susceptible to water damage from the ground around them over time.

While this is not an absolute certainty, you’ll definitely want to be aware of the risks of water damage from the underground as you go forward in home ownership. Let’s examine some of the most likely indicators of water damage and leaks, so you know what you’re looking for in the fight against interior moisture.

What to Look for to Determine Possible Water Damage

Unpleasant, musky odors. Water that seeps into the basement from underground may in fact be clean to begin with, but it doesn’t take long for it to stagnate, causing that signature musty odor. This happens so frequently, in fact, that many people assume basements simply smell that way all the time. In actuality, though, the pungent smell will only arise when mold and mildew are present in the environment,. While you may not see mold or mildew right away, the smell is a dead giveaway that there may be a problem.

Flaking paint on masonry or walls. Many people assume that waterproof paint is a foolproof solution for basement dryness. Unfortunately, even the most advanced paint will give way over time, beginning to crack, flake and bubble, eventually creating a larger problem than you would have encountered without waterproof paint.

Foundational cracks. Homes do often experience some mild shifting over a period of many years, but a real crack in the foundation is a tipoff that there may be a major leak somewhere that needs immediate attention. Cracks can also show up in the floor, the ceiling or in your walls and are often a sign that there is water damage that could progress into something worse. Hairline cracks are no cause for alarm, but if they become any larger, they should be treated immediately.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

We Can Do It All

3/12/2021 (Permalink)

technician working on construction work We can remediate and reconstruct - Your One Stop Shop

Here at SERVPRO of Mattapan & Hyde Park our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need your home to be put back to the way it was before the damage (reconstruction). This will ultimately allow you to keep your costs down since you are only working with one contractor. 

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back. You can be rest assured that with SERVPRO of Mattapan & Hyde Park you will receive quality work every time.

We always seek customer satisfaction prior to installation, midway, then at completion. All completed work is reviewed by one of the assigned project managers to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 857-399-9797

Emergency Ready Profile for Your Business

3/12/2021 (Permalink)

floor view of warehouse We are here to help you get ready to handle loss when it strikes

When accidents strike they do not care whether you are prepared or not! As a business it is vital that you know what to do, who to call, and how you will bounce back in the event of an emergency.  The fact is that as many as one in four businesses that suffer a major disaster will not reopen afterward. Do not let your business become a statistic!

Here at SERVPRO Mattapan & Hyde Park we pride ourselves in being a resource to the businesses in our community. It is important to us that the businesses in our community and surrounding communities survive. SERVPRO has a Free Emergency Ready Profile that your business can use to help prepare you in the event of a major disaster. Studies show that the faster you can react to a disaster it lowers the damage done. The profile helps store everything you need such as contact information, locations of shut off valves, pictures and so much more to help in the event there is a disaster. The profile you create for your business is also useful to us as it will inform us of where our vehicles should park in the event of a loss. This is helpful in the event you do not want to bring public attention to the fact that your business is experiencing some kind of loss. 

We understand you may already have a facilities manager or be a facilities manager who knows the ins and outs of the building. The profile is not meant to replace a facilities manager in any way – it’s a resource for them.  Anything can happen and as a business you want to make sure whoever is nearby can pick up your profile and depending on the type of disaster know exactly who to contact and what to do if anything.

The Emergency Ready Profile can be distributed in digital form and/or hard copy. We understand that as a business too much time cannot be wasted, for that reason the profile can be completed within 30 minutes.  If you are interested in creating an Emergency Ready Profile for your business Call us today 857-399-9797. We will set up a time for an office representative to go to your business to fill out the profile for you for free!

Why Choose Us?

3/11/2021 (Permalink)

green drying equipment in kitchen with missing ceiling So many choose SERVPRO because we have the technology and resources to get the job done.

Why so many choose SERVPRO

It's more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  

Qualified

We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”

Immediate

Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Mattapan and Hyde Park team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-903-5055. We serve ALL - businesses, home owners, property managers and tenants in the Mattapan and Hyde Park area. ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.

We Help with Insurance Claims

3/11/2021 (Permalink)

broken pipe with water leaking from it We help make the process seamless

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Mattapan & Hyde Park will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Mattapan & Hyde Park 857-399-9797 we are available 24/7.

A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Hyde Park/Roslindale

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Hyde Park/Roslindale is your local water & storm restoration expert. We will get the job done right, contact us today.

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

  • When storms involve heavy rain, stay inside and away from low-lying parts of properties.
  • Always have an evacuation plan for floods and be sure your family is aware of it.
  • Avoid trying to cross floodwater, whether in a vehicle or on foot.
  • Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
  • Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 857-399-9797 to learn more about our services or to report damage to your property.

We are Cleaning Experts

3/18/2020 (Permalink)

virus and blood cells on microscopic level Boston! We are always here when you need us 24/7

SERVPRO is here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mattapan/Hyde Park, 857-399-9797

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html 

https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html

Your One Stop Shop

3/2/2020 (Permalink)

collage of men painting walls, removing hardwood flooring and cleaning a customer's home We remediate and reconstruct so you do not have to worry about hiring multiple contractors for one project.

Here at SERVPRO of Mattapan & Hyde Park our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need your home to be put back to the way it was before the damage (reconstruction). This will ultimately allow you to keep your costs down since you are only working with one contractor. 

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back. You can be rest assured that with SERVPRO of Mattapan & Hyde Park you will receive quality work every time.

We always seek customer satisfaction prior to installation, midway, then at completion. All completed work is reviewed by one of the assigned project managers to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 857-399-9797

Insurance Claims Process

3/2/2020 (Permalink)

writing of why SERVPRO against black background We make the process easier for you

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Mattapan & Hyde Park will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Mattapan & Hyde Park 857-399-9797 we are available 24/7.

Trauma & Clean Up

1/27/2020 (Permalink)

red bio hazard tape against a background with technician in a tyvek suit Technician in personal protective equipment while cleaning a trauma site

If you are in the hospitality business then you know that fatalities happen in the facility. Maybe more than you would like. 

Under the Federal Government and Department of Labor, OSHA has created regulations concerning the handling of items or objects that may have been contaminated with blood and/or bodily fluids. These regulations are in place to not only protect the general public but also, the professionals doing the cleaning. Potential pathogens in bodily fluids include bacteria, fungi, viruses, and prions. It is extremely important that the standards are abided to not only to prevent the spread of possible disease but also to avoid hefty fines from the Environmental Protection Agency EPA.

It is important to note that cleaning cannot and will not begin at a trauma site until police actions are completed and the site is released by police. We stress the importance of performing quality cleaning services to prevent cross contamination. For this reason we clean the ceiling down to the floor. Our techs will be in special protective gear and use EPA certified products to clean the affected areas.

Time is of the essence when dealing with cleaning a trauma site because the longer the pathogen settles the harder it is to clean the surface and eliminate contaminates.  Because we have experience in this field our team already knows the process and what to do – so you can be rest assured the cleanup will be done right and under Federal standards.  Call SERVPRO of Mattapan & Hyde Park when you need us 857-399-9797!

#SERVPRO #Mattapan #HydePark #trauma #cleanup #remediation #safetyfirst #PPE

Does Your business Have An Emergency Plan?

1/21/2020 (Permalink)

picture of phone tablet and media you can use to access emergency ready plan app Emergency Ready Plan - Multiple ways to access to ensure you are always ready

When accidents strike they do not care whether you are prepared or not! As a business it is vital that you know what to do, who to call, and how you will bounce back in the event of an emergency.  The fact is that as many as one in four businesses that suffer a major disaster will not reopen afterward. Do not let your business become a statistic!

Here at SERVPRO Mattapan & Hyde Park we pride ourselves in being a resource to the businesses in our community. It is important to us that the businesses in our community and surrounding communities survive. SERVPRO has a Free Emergency Ready Profile that your business can use to help prepare you in the event of a major disaster. Studies show that the faster you can react to a disaster it lowers the damage done. The profile helps store everything you need such as contact information, locations of shut off valves, pictures and so much more to help in the event there is a disaster. The profile you create for your business is also useful to us as it will inform us of where our vehicles should park in the event of a loss. This is helpful in the event you do not want to bring public attention to the fact that your business is experiencing some kind of loss. 

We understand you may already have a facilities manager or be a facilities manager who knows the ins and outs of the building. The profile is not meant to replace a facilities manager in any way – it’s a resource for them.  Anything can happen and as a business you want to make sure whoever is nearby can pick up your profile and depending on the type of disaster know exactly who to contact and what to do if anything.

The Emergency Ready Profile can be distributed in digital form and/or hard copy. We understand that as a business too much time cannot be wasted, for that reason the profile can be completed within 30 minutes.  If you are interested in creating an Emergency Ready Profile for your business Call us today 857-399-9797. We will set up a time for an office representative to go to your business to fill out the profile for you for free!

Why so many choose SERVPRO

1/15/2020 (Permalink)

eight Servpro trucks parked diagonally in a lot Our fleet of vehicles. We are ready for any size disaster

Why so many choose SERVPRO

It's more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  

Qualified

We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”

Immediate

Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Mattapan and Hyde Park team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-903-5055. We serve ALL - businesses, home owners, property managers and tenants in the Mattapan and Hyde Park area. ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.