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How Can I Check for Water Damage in My Home? | SERVPRO® of Hyde Park/Roslindale

9/18/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Hyde Park/Roslindale, we are your local water restoration experts.

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert 857-399-9797.

What Sets Our Storm Restoration Methods Apart?

9/1/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Roslindale/Hyde Park to set up an appointment.

Severe weather is a powerful thing, and it can cause significant damage to homes, property and businesses. In recent years, the cost of treating storm damage has continued to rise nationwide, but not treating it can lead to much larger problems with your structures later on.

Choosing the right restoration company is one of the most important things you can do if you have sustained storm damage. They will be responsible for taking care of your building and belongings, as well as making sure that every aspect of the damage is thoroughly handled.

Picking the right company for the job will provide you with great peace of mind and ensure that any damage is properly addressed.

Why We Have Become Leaders in Storm Restoration

Our reputation has been earned over time. We are proud to be not only a member of the local community but also to be considered a leader in the restoration industry as a whole. We have worked hard to earn our reputation, and we are proud of it. After disasters, there are many scams afoot that take advantage of those who are vulnerable, but when you trust us, you can be certain you are getting the best in the business.

Our resources allow us to take on more jobs. If there is a large area that is impacted by a storm, you do not want a company that is struggling to keep up with demand to be in charge of your restoration. Thanks to our national partners, we can handle disasters that are any size with the same service and expertise we always do. When there is a large storm, we can call for backup in the way of extra resources and workforce to handle the issues.

Our emergency response is truly 247. Severe weather never takes a day off, so we won’t either. You can call us 24 hours a day, 365 days a year to report your damage and receive exceptional service, so as soon as you discover you need us, we can be there. No matter what time you discover you have received damage, you can call us and be certain you will receive a rapid response from our expert technicians.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Smoke & Soot - How to handle

7/31/2020 (Permalink)

flames against black background Smoke and Soot will cause a lot of damage - Call us for help

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:


  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Roslindale/Hyde Park will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber


  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood


  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire


  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (857) 399-9797

Most Common Causes of Fire in the Workplace

7/31/2020 (Permalink)

fire and smoke in stairwell of building Be aware of possible fire hazards in the work place

Electrical Fires

Over 25% of all fires are linked to a malfunction of either a piece of electrical equipment, wiring, or both. Electricity is a common source of ignition for major fires. One way to avoid problems with electrical fires is to establish an electrical safety program.

All employees should be thoroughly familiar with the safety procedures for their particular jobs. To maximize his or her own safety, an employee should always use tools and equipment properly. Extension cords must be inspected before use, and those found questionable, removed from service and properly tagged. Damage or inadequate maintenance can cause equipment to deteriorate, resulting in unsafe conditions.

Flammable and Combustible Materials

There are thousands of chemicals in use in the modern American workplace. One of the most prevalent dangers of these chemicals is their flammability or combustibility. Improper handling of flammable materials brings a great risk of fire. When a flammable liquid is spilled, vapors begin to form immediately. It is the vapors that will ignite, and which pose the greater danger.

Flammable liquid spill cleanup should begin immediately. Vapors will continue to build until the liquid is removed, and they can be ignited by a variety of sources in the average workplace. The best way to avoid fire caused by these materials is to follow all OSHA guidelines when dealing with flammables.

Human Error

The most common reason for a sprinkler system failure is human error. Often times the water supply was turned off at the time of the fire. The success of fire prevention strategies depends primarily on pre-planning, preparation, equipment quality, and the readiness of personnel. Employees and loss prevention practitioners must be knowledgeable about the proper use of extinguishers. If the wrong extinguisher is used, a fire may become more serious.

General Negligence

Negligence is another common cause of fire in the workplace. It’s slightly different from fires caused by human error. Negligence occurs when an employee does not follow established procedures and knowingly undertakes an activity that is a potential fire hazard.

Fire caused by negligence can be the result of:

  • Hot surfaces too close to heating equipment
  • Open flame that’s not properly located or protected
  • Not following smoking restrictions or careless disposal of butts, ashes, and matches

Good common sense, self awareness, and close adherence to policy are a great way to avoid fires caused by general negligence. Posting fire safety signs in common areas is another way to keep fire safety at top of mind.

 Arson

The premise behind arson prevention, like other prevention programs, is to address the opportunity to commit the crime. Arsonists, like other criminals, typically prefer to start fires in locations that are secluded or hidden. Prevention programs often suggest improving the surveillance in these areas by lighting the area, removing visual obstructions to natural observation, and moving the targets such as dumpsters.

If your company, please call SERVPRO of Roslindale/Hyde Park 857-399-9797 to assist you with the cleanup.

Heavy Rain & Back Ups

7/31/2020 (Permalink)

City sewage diagram in wet and dry seasons City Sewage Diagram

The heavy rains that occurred in the Boston area caused not only flooding but also many sewage back- ups. The town & cities sewage system gets overwhelmed causing the sewage to flow into basements through toilets and sinks. When a storm drain suffers a partial or complete blockage, rain water gets trapped in the pipes and must go somewhere. Unfortunately, the only exit point is the pipe servicing your home that connects to the sewer line. With nowhere left to go it goes up through your pipe, pushing whatever refuse and filth it’s carrying into your basement and other areas of your home. Contact your local plumber to install a backwater valve to prevent this from happening to you! If your basement gets flooded or has sewage issues, please call SERVPRO of Roslindale/Hyde Park (857) 399-9797 to assist you.

Did you know that SERVPRO of Roslindale/Hyde Park also helps Commercial and Industrial customers?

Water Damage - 24 Hour Emergency Service

7/31/2020 (Permalink)

logo with numbers 24 7 and 365 We are always here to help!

SERVPRO of Roslindale/Hyde Park is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call SERVPRO of Roslindale/Hyde Park Today - (857) 399-9797

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cambridge/Belmont has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Roslindale/Hyde Park

SERVPRO of Roslindale/Hyde Park specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Create a System for Evacuation Drills at Your Business | SERVPRO® of Hyde Park/Roslindale

7/23/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Cambridge/Belmont specializes in fire restoration.

If you own a business, it is important that you are honest about potential risks from every source—including from emergencies and natural disasters. With the possibility of commercial fires and the data behind how costly they can be, preparing for these is key to the longevity of your operations.

There are many ways to get started in fire safety planning, but we always recommend originating from a safety standpoint. Teaching your employees how to perform a fire evacuation is a key element to keeping everyone safe in case the fire alarm were to sound for real.

Teaching Your Employees How to Perform a Fire Evacuation

Consult with your local fire officials. With the internet, you have so many research options at your fingertips surrounding commercial fire safety, but do not forget about your local options as well. You can generally have your local fire officials come and provide you with personalized advice for planning your evacuation routes and boosting your fire safety.

Communicate and mark fire evacuation routes. After you have decided what evacuation routes suit your needs, be sure they are labeled clearly and your staff is aware of the upcoming drill. Keeping everyone looped in will create more transparency and be sure every one of your staff members are prepared when the drill begins.

Have fire drills frequently. Though taking time out of your day for a fire drill is not ideal, generally doing them once every few months is sufficient enough for everyone’s safety. Keep them on the schedule regularly enough so that everyone can remember the protocols, but not so often that they become mundane.

Run different fire scenarios. There are many ways fires start and spread throughout an office space, so your drills should reflect this to better prepare everyone for a real fire. Have your mock fire block different exit routes so your employees can see what it is like to alter their course with little notice just like they may have to if the fire alarm sounds for real.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—call us today 857-399-9797.

Know What to Do No Matter Where a Storm Catches You | SERVPRO® of Hyde Park/Roslindale

7/23/2020 (Permalink)

lightening striking tree Its always best to know what to do in the event of a disaster

When the sky is clear and the weather is warm, it seems silly to think about thunderstorms ruining the fun—but unfortunately, this happens quite often on hot, humid days, as that creates the ideal condition for a sudden storm to form.

When storms catch people off-guard, they are often extra dangerous because people are not sure of what to do. With these tips, you can make sure you are prepared for a storm anywhere.

Make Sure You Are Prepared for a Storm Anywhere

Know your options for shelter. When you hear that a storm is a possibility and you are somewhere you can wait out the threat, this would be the ideal thing to do. That being said, when storms come up suddenly, this will not always be an option. You can set up shelter in your vehicle with the proper guidelines in mind, enabling you to wait out the storm anywhere you are.

Practice electrical safety. Claps of thunder are caused by lightning strikes, so any thunderstorm has the potential to cause lightning damage. If you are sheltering in a building, unplugging your electronics can help prevent damage from a power surge in case lightning strikes the building. Surge protectors are also a smart thing to invest in, both for your home and your office, in case you are not around when a storm starts.

Avoid direct contact with concrete. While concrete structures do have sturdiness going for them, they also pose risks when it comes to lightning strikes due to their metal framework. When lightning strikes a concrete building, the electricity can transfer from the metal and through the concrete, so be careful to not sit or lean against any concrete surfaces during a storm.

Stay indoors for at least 30 minutes. If you are interrupted by a thunderstorm, you will likely want to get back to your summer fun as soon as you can, but it is important to give yourself ample time in your shelter spot. Lightning can travel nearly 30 miles from the center of a storm cell, so experts recommend waiting at least 30 minutes before heading back outside.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.857-399-9797

Air Conditioners - To Do List

5/7/2020 (Permalink)

man replacing filter in commercial hvac system Regular maintenance is a must

As facility-maintenance professionals prepare for summer, it is important they make sure evaporator-coil cleaning and maintenance is on their to-do list states John from SERVPRO of Mattapan/Hyde Park.

“Not only do you want to make sure your HVAC system is running properly, but uncleaned coils can shorten the life of your equipment and force your system to work harder than it should,” John said, “Dirty coils can drastically increase the cost of running your HVAC, but one of the quickest and safest ways to maintain your system is through a comprehensive coil-cleaning program.”

Citing a Southern California Edison report, while uncleaned evaporator coils decreased energy efficiency by 35 percent, dirty condenser coils caused energy efficiency to drop 60 percent, meaning much more power and money was required to cool at the same rate as a system with clean coils.

Additionally, dirty evaporator coils can become a breeding ground for mold and bacteria as airborne contaminants are filtered through the system, negatively impacting indoor-air quality.

SERVPRO of Cambridge/Belmont recently released a checklist for effectively cleaning coils:

  • Obtain the best possible access.Cleaning coils works best when a maintenance technician can get the cleaning wand close to the areas that need to be cleaned. Consider using flexible wands if access is difficult.
  • Vacuum coils and fins.Before cleaning, remove dry debris from coils with a vacuum that can reach dust and dirt in tight spaces. Other options include using compressed air.
  • Clear blockages.Condensate pans and lines need to be free of blockages before wet cleaning can begin, as any obstructions can cause major damage from flooding and because of HVAC-system condensate. Consider a wet/dry vacuum to remove any debris prior to cleaning.
  • Use a wet cleaning process.Pressurized water forces deeply embedded dirt and debris to come loose, vastly improving the cleaning process.
  • Use a powerful-yet-delicate cleaning system.High-pressure equipment can damage fins, especially on evaporator coils. The ideal system should deliver 125 to 200 psi and up to a half-gallon of flow per minute.
  • Apply an alkaline non-caustic cleaning foam.Use of a non-caustic cleaner helps to protect coils from corrosion.
  • Apply a mold-control agent.Adding a mold inhibitor that is U.S. Environmental Protection Agency-registered and approved for use in occupied spaces can help to keep coils clean and free of odor and allergy-causing mold and mildew.

If you need Your Air Conditioning unit checked out, please call SERVPRO of Mattapan/Hyde Park (857) 399-9797

We are here to help!

5/7/2020 (Permalink)

Yesterday a pipe broke in the middle of the night causing water to pour into 2 retail businesses. At 5:30 Am the commercial property owner was notified and he immediately called SERVPRO of Mattapan/Hyde Park.  SERVPRO’s crew arrived and immediately began to extract the water. The business owner was hoping to be open for business at his usual 9:30 AM opening time. Additional crews were dispatched to take care of the 2 other business affected.  The crews worked feverishly to ensure that both businesses could open at their usual time.  The SERVPRO of Mattapan/Hyde Park project manager using a moisture detector and infrared camera created a moisture map to determine all affected floors, walls and ceilings. The project managed related this information to the crews so that they could strategically place the necessary drying equipment. The equipment was set up and the businesses were open at their usual time. If your home or business has undergone water damage, please call SERVPRO of Mattapan/Hyde Park (857) 399-9797 to assist you.